Last updated: September 30, 2026
By using this website or purchasing from Zemi en el Yucayeke LLC, you agree to these terms.
Products and information: Our handcrafted botanical products and educational content are provided for personal use and general educational purposes. They are not intended to diagnose, treat, cure, or prevent disease and are not a substitute for professional medical advice. Review ingredient lists and patch test personal-care products before use.
Orders: Product availability, pricing, and descriptions may change. We may correct errors, limit quantities, or cancel and refund an order when an item is unavailable, incorrectly priced, or affected by suspected fraud.
Shipping and resolution: Shipping estimates are not guarantees. Damaged, defective, incorrect, or missing items are handled under our Refund & Resolution Policy.
Intellectual property: Website text, product names, photographs, graphics, books, and other original materials belong to Zemi en el Yucayeke LLC or their respective owners and may not be copied or used commercially without permission.
Acceptable use: Do not misuse this website, attempt unauthorized access, interfere with its operation, or submit unlawful, harmful, or misleading content.
Limitation: To the fullest extent permitted by law, Zemi en el Yucayeke LLC is not responsible for indirect or consequential losses arising from use of this website or its products.
Questions: Contact us at contact@zemi-yucayeke.com.
Each Zemi Naturals product is handcrafted in small batches. For health and safety reasons, we do not accept physical returns of personal-care, refill, opened, used, custom, or personalized products.
If an order arrives damaged, defective, incorrect, or missing an item, contact us within 3 days of delivery or purchase at contact@zemi-yucayeke.com. Include your name, order number or market location and purchase date, plus clear photos of the product and packaging when applicable.
After review, we may provide a replacement, store credit, or refund when appropriate. Full details are available in our Refund & Resolution Policy.
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